Returns & Exchanges

We want you to love your quip products, which is why we offer a 30-day return window for all items purchased directly from our site. If you are not completely satisfied with your order, we will provide a full refund or exchange to ensure your routine stays on track.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and shipping zip code to begin the process.

• 2.
  Print Your Label

  Select the items you wish to return and download the prepaid shipping label provided by our support team.

• 3.
  Pack Your Items

  Securely place your items in their original packaging or a sturdy box and attach the prepaid label to the outside.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once received at our warehouse, your refund will be processed within 5-7 business days.